KWGS Case Study | Automatic Build
Updated: Nov 7, 2025
Business Requirements and Key Pain Points
The client's operational process involves placing orders via phone, email, or website for plastic and metal embroidery hoops manufactured by the company. with assemblies having multifaceted layers, a combination of in-house manufacturing, outsourcing, and purchasing of completed components, where the majority of SKUs are assembled just before shipping, known as "Autobuild," with the mechanism initiated by the creation of a tracking label in ShipStation that subsequently updates NetSuite.
The client requirements involve the necessity for final assemblies to be automatically constructed prior to shipping and to set-up each auto build layer as an assembly item to track accurate costs, unlike kits where COGS are tied to components.
KW Global Solutions’ Strategy |
From Solution Design to Seamless Implementation
✓ Autobuild Assembly Creation
When an autobuild assembly is added to a Sales Order, it now triggers a Special Work Order (WO).
✓ Component Availability Check
A script checks if the required components for each subassembly are in stock. If stock is available, it commits the quantity; if not, it converts the component to a Phantom item for that WO.
✓ Subassembly Processing
The script continues this process through all assembly layers, preparing for the top assembly build.
✓ ShipStation and NetSuite Integration
ShipStation sends a signal to NetSuite when a tracking package is created for the order. NetSuite uses this signal to convert the WO to an Assembly Build, making stock for the top assembly available.
✓ Item Fulfillment
At a scheduled time, ShipStation sends another signal to NetSuite, triggering Item Fulfillments with a "shipped" status for the Sales Order.
Results and Impact
With the customization and scripting development, the client was able to have an efficient process and was able to perform the following:
✓ Seamless Autobuild Process and layered automation
✓ Real time stock checks
✓ Accurate cost tracking
✓ Fulfillment automation thru ShipStation pulls right triggers daily
✓ Converting unavailable components to Phantom items, maintaining production flow even with 86 issues.
✓ Support processing of high-volume ordering/ peak period fulfillments.
